Our Happiness Guarantee!

We aim to exceed your expectations and gift the most glorious arrangement of flowers. You can find out more about our ethos of Expertise, Time and Care below. However, if on the off chance you are unhappy with your purchase, then please let us know on 0121 822 8900 or email us at info@victoriaflowers.co.uk

Our Pledge To You

Expertise

Our team includes in-house specialists, with professional experience in floral design. We’re also a proud member of the British Floral Association and obtain standards of excellence set out by the only recognised floral governing body within the UK.

Time

It takes time to pick out the most exceptional, luxury flowers and work with our designers and artisans to carefully craft our unique collection.

Care

We oversee every step of the process from order request to our direct delivery service in Birmingham.

Our Special Process

You​ ​choose​ your bouquet or arrangement and place your order.

We pick, arrange and wrap your flowers.

The flowers are quality checked before dispatch for guaranteed freshness.

Your order arrives at recipient’s door with flower food and a care card.

We ensure all of our deliveries are contactless. 

We notify the sender once the recipient has received their delivery. 

 

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